Shipping policy

Shipping Policy

Last updated: 30 July 2026

All products are made to order.

Orders are typically processed within 1–5 business days before they are shipped. During busy periods, production times may be slightly longer.

Once your order has been produced, it will be handed over to the shipping carrier.

Estimated delivery times are:

Please note that these delivery times are estimates only and are not guaranteed.

Shipping costs are calculated at checkout based on your delivery address and the products ordered.

International orders may be subject to customs duties, taxes or import fees imposed by the destination country.

These charges are the responsibility of the customer.

Once your order has been shipped, you will receive a shipping confirmation email including a tracking number (where available).

We are not responsible for shipping delays caused by:

Please ensure that your shipping address is correct before completing your order.

If an incorrect or incomplete address is provided, additional shipping charges may apply if the package needs to be resent.

If your package arrives damaged or appears to be lost during transit, please contact us within 30 days at:

We will work with the shipping carrier and our production partner to resolve the issue as quickly as possible.

4JC
Gehrenweg 17
4226 Breitenbach
Switzerland